We all know WhatsApp to be one of the most used communication tools globally. WhatsApp has over 2.5 billion monthly active users globally across 180 countries, with roughly 100 billion daily messages. WhatsApp is close to monthly active users of other popular platforms like YouTube, Facebook, and Instagram. With its vast success, WhatsApp is no … Continue reading WhatsApp Business API (WABA) – The next-gen Conversational e-commerce platform
Tag: ConversationalUX
Conversational User Experience (CUX): The Future of Human-Product Interaction through Technology
The recent developments with ChatGPT proved how much a conversational experience is helping users to easily understand and navigate the product. Conversational user experience was not new, however, after the popular adoption of ChatGPT, everyone seems to be rushing to adopt conversational user experience. Conversational user experience means the users can interact with the product … Continue reading Conversational User Experience (CUX): The Future of Human-Product Interaction through Technology
Getting ready for conversational UX
Users across globe are getting ready for the next level of user experience and comfort - Voice. Below is a prediction from many analysts on how this new UX will be in 2020. As we transition from touching a screen to speaking to machines in a natural way, the new interface provides elimination of unwanted … Continue reading Getting ready for conversational UX
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